No One Left Behind

Our core belief is simple but powerful: no one should be excluded from the support they need to live safely, heal, and thrive. Our No One Left Behind policy reflects this unwavering commitment to inclusion in everything we do.

Inclusion is not just a value – it is the foundation of effective mental health care. Harmless is committed to promoting equality, challenging stigma and ensuring that all individuals feel seen, heard and respected. We actively work to understand and respond to the distinct needs of marginalised and underserved communities, including – but not limited to – minority ethnic people, LGBTQIA+ individuals, disabled people, neurodivergent individuals, refugees and asylum seekers, people of faith, and those experiencing socio-economic hardship.

We do not wait for people to come to us – we go to them. Through inclusive and proactive outreach, we strive to build trust, break down barriers and ensure our services reach individuals who might otherwise be overlooked or excluded from mainstream mental health provision.

Confidentiality is a cornerstone of that trust. Harmless is committed to creating a safe and secure environment where individuals feel empowered to seek help without fear of judgement or exposure. We adhere to strict confidentiality protocols and data protection standards, ensuring that all personal information is handled with the utmost care. We are transparent about individuals’ rights and how their data is used.

No One Left Behind is more than a policy – it is a principle that shapes our culture, our strategy, and our practice. We believe mental health support must be rooted in equality, accessibility, compassion and community. At Harmless, we will continue working to ensure that every person – no matter who they are or where they come from – has the opportunity to be heard, helped and healed.